Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-airmatic-restoration.collision-talk.com (hereafter referred to as “Mercedes AIRMATIC Restoration,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions with us in the following ways:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites linked to this policy.
  • When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience with our services and for business purposes. These include:

  • Account Information: Details associated with your user account, including usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and transaction history required for processing payments.
  • Financial Information: Data related to your financial status, such as bank account details, for billing and accounting purposes.
  • Purchase Information: Items you have purchased from us, including order history and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used to personalize content and improve performance.
  • Location Data: Your geographic location information, which helps us provide relevant local services.
  • Feedback: Comments, reviews, and responses you share with our customer support team.
  • Social Media Information: Data obtained from social media platforms when you choose to connect your accounts.
  • Product Information: Details about the products you interact with on our site, including product interest and preferences.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in delivering services, subject to their privacy agreements.

Cookies

Mercedes AIRMATIC Restoration uses cookies to enhance your online experience and gather valuable insights for improvement. Cookies are small text files stored on your device when you visit our site. They fall into three categories:

  • Strictly Necessary: These ensure core functionalities of our website, such as secure login.
  • Preference: Cookies store user preferences, allowing us to remember settings tailored to your needs.
  • Analytics: Used by our analytics tools to track site usage and gather statistical data for performance improvements.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Mercedes AIRMATIC Restoration employs robust security measures to safeguard your personal data. We utilize encryption technologies during data transmission and storage to protect against unauthorized access. Additionally, we engage secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and content are not intentionally designed for or directed at children, and we do not knowingly collect personal data from them. If you believe we have collected such information by mistake, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections or updates if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data in certain circumstances.
  • Portability: Receive a copy of your data in a structured format for use with another service provider.
  • Objection: Object to or refuse certain uses of your personal data.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of rights over your data.

To exercise these rights, please contact our Data Protection Officer using the information provided in the “Contact Us” section below. We will respond to your requests as quickly as possible and within the time frames stipulated by law.

Changes to Policy

Mercedes AIRMATIC Restoration reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Address: Mercedes AIRMATIC Restoration, 123 Main Street, City, Country – ZIP Code (replace with actual address)

We value your trust in our commitment to privacy and will strive to protect your data as we continue to serve you.